All RB2B Pro accounts received an increased resolution rate, as part of the standard service package. Their resolution rate increased from 20-30% on average to an average of 40%.

RB2B introduced settings to the HubSpot CRM integration to allow users to fine-tune when contacts and companies are created by RB2B.

A LinkedIn profile is no longer a required field for a contact to be added to CSV exports.

RB2B released its own WordPress plugin to make the installation process with WordPress as seamless as possible.

Bug fix related to the HubSpot CRM integration was patched related to repeat website page views not being logged in a contact's activity.

A new resource, "Setting Up Website Visitor Notifications for Sales Reps" was added to the HubSpot CRM integration page.

RB2B launched its new integration with Growth-X.

Bug fix related to overages not being recognized in extreme fringe cases.

User experience improvement to Hot Leads that prevents users from erroneously creating / publishing a Hot Leads tag without any criteria.

User experience improvement to plan purchasing that providers clearer feedback to users if they try to purchase the plan that they are currently on.

Hot Leads settings button was made larger and darker to give more visible contrast for users.

Bug fix related to CSV exports not including some contacts.

Integration pages now have a "Resources" section to help users with best practices, use cases, and setting up the integration for success.

A new resource, "Using HubSport CRM with RB2B" was added to the HubSpot CRM integration page.

A new resource, "Using Slack with RB2B" was added to the Slack integration page.

Bug fix related to the HubSpot CRM integration to prevent duplicate company creation.

User interface improvement to the "Account Details" menu that renames "Invoices" to "Billing and Invoices" for clarity.

RB2B introduced a new and improved HubSpot integration, HubSpot CRM, and retired its old HubSpot Marketing integration.

User experience improvement to the Apollo.io integration whereby clearer messaging is provided to users in relation to erroneous API keys.

The maximum number of credits available on RB2B's Free plan was reduced from 200 credits to 150 credits.

User experience improvement to URL Restrictions features that prevents users from erroneously leaving the field blank when setting their URL Restrictions to "RB2B will only trigger on the URLs listed below." Users must now define at least one URL when using this setting.

RB2B introduced a new base-level plans at the 300, 600, 1000, and 2000 monthly credit levels.

The RB2B Pro+ plan was introduced for plans with 1000 or more monthly credits.

RB2B reduced the overage cost for RB2B Pro+ users.

RB2B launched its new integration with SmartReach.io.

RB2B launched its new integration with Koala.

RB2B launched its new integration with SuperAGI.

A new feature, URL Restrictions, was added which allows users to define on which pages RB2B can or cannot identify visitors.

A new feature, Prevent Coworker Identification, was added which allows users to prevent coworkers from being identified by RB2B.

A new feature, Prevent Repeat Visitor Collection, was added which allows users to set their RB2B tracking script to only record net-new visitors if they are concerned about their credit usage.

RB2B's Free plan will no longer receive repeat visitor information.

RB2B's free trial length changed to seven (7) days or 1,000 profiles, whichever comes first.

RB2B launched its new integration with Tapistro.

RB2B launched its new integration with HeyReach.

RB2B launched its new integration with Mixmax.

RB2B launched its new integration with Pitchlane.

RB2B launched its new integration with BetterContact.

RB2B launched its new integration with Reply.io.

RB2B launched its new integration with Samplead.

RB2B launched its new integration with HireQuotient.

RB2B moved to a credit based system for its pricing structure.