If you’ve decided to permanently remove your company’s account from RB2B, you can do so directly within your dashboard. The process is simple and secure, but please read the details below carefully before proceeding — account deletion is permanent and cannot be undone.
What Happens When You Delete Your Company Account
When you confirm deletion, the following actions will occur immediately:
All integrations will be disconnected.
This includes CRMs, email systems, analytics tools, and any other connected services.All users on the account will be permanently removed.
No one will be able to log in or access historical data after deletion.Your subscription will be canceled.
Any active plans will be terminated right away.All data and credits will be erased.
All remaining account data and unused credits will be permanently deleted.
Please note: no refunds are issued for unused credits or partial subscription periods once the account is deleted.
If you’re unsure whether you want to permanently remove your company’s account, consider canceling your subscription or contacting our support team before taking this step.
Steps to Delete Your Company Account
To permanently delete your RB2B account:
Log in to your RB2B dashboard.
Click “Account Details” in the sidebar menu.
Select “Account Settings” from the expanded menu.
Scroll to the bottom of the Account Settings page and click “Delete Account.”
Follow the on-screen prompts to confirm deletion.
You’ll be asked to verify your decision before finalizing the process. Once confirmed, your account and all related data will be permanently removed from our systems.
Important Notes
Account deletion applies to the entire company account, not individual users.
Once the deletion is complete, RB2B cannot restore your account or recover any data.
If you simply want to pause usage, manage billing, or remove specific users instead of deleting everything, see our related articles: