RB2B company accounts operate on a flat structure, meaning all users within the account share equal access and privileges. There is no single “administrator” role that controls or manages other users.
This approach ensures that your entire team has seamless access to the RB2B dashboard, integrations, and reporting tools — without needing admin approval or role-based permissions.
Billing Contact and Payment Ownership
While RB2B accounts are flat in structure, our payment processor requires one email address to be associated with billing and payments.
This email is used for:
Receiving invoices and payment confirmations
Managing subscription renewals and receipts
Handling billing-related notifications or issues
If you need to update your billing email address, please refer to this guide: Updating Your Billing Information
Managing Account Users
To add or remove users from your RB2B company account, follow the instructions in this article: Adding or Removing Dashboard Users
Because RB2B accounts are flat, any active user can perform user management tasks from within the dashboard.
Summary
This setup ensures:
Equal access for all team members
Simplified management without complex admin roles
Clear billing communication through a single designated contact
By maintaining a flat account structure, RB2B makes collaboration faster and account management more transparent for teams of any size.