The Subscription Details page provides complete visibility and control over your RB2B subscription. From managing billing and adjusting your plan to monitoring credit usage, this page is your central hub for all account-related settings.
What You Can Do on the Subscription Details Page
Enable or Disable the RB2B Script
Easily toggle the RB2B tracking script on or off without removing it from your site. This is ideal if you need to temporarily pause visitor tracking while keeping your integration intact.
Check Your Sign-Up Date
Your original sign-up date is displayed prominently at the top of the page, making it easy to reference for billing or contract inquiries.
Manage Credit Usage and Overages
Set Overage Thresholds: Define how many additional visitor identification credits you're willing to use beyond your monthly plan limit.
View Overage History: Access a detailed breakdown of past overage charges and usage patterns to track spending and stay within budget.
View Complete Subscription Details
This section includes an at-a-glance summary of:
Your current plan and pricing tier
Number of additional domains linked to your account
Estimated amount for your next invoice
Date of your upcoming billing cycle
Change Your Plan
Upgrade or downgrade your subscription at any time. Changes take effect immediately, with billing adjustments automatically prorated based on usage and timing within your cycle.
Cancel Your Subscription
If you need to end your RB2B service, you can initiate cancellation directly from this page. A step-by-step guide will walk you through the process, including what happens to your data and access after cancellation.
To cancel your subscription, click the "Cancel Subscription" button in the "Subscription Details" section.
Access Past Invoices
All historical invoices are stored in your account for easy access. You can download or review them anytime for bookkeeping, auditing, or tax purposes.
To view past invoices, click the "View Past Invoices" button in the "Subscription Details" section.
Review Credit Usage History
View your credit consumption over time. Understanding usage trends can help you optimize your plan or adjust your overage settings to avoid unexpected charges.
To view past credit usage, toggle open the "Past Credit Usage" dropdown by clicking the arrow on the righthand side.
Update Payment Method
Keep your payment information current by securely updating your credit card details. This helps prevent service interruptions due to failed transactions.
To change the credit card on file, click "Update Payment Method" in the "Payment Method" section.