RB2B is equipped with features to identify visitors on your website and provide their email addresses. However, access to this information is contingent on the subscription plan you are using. Below are the details regarding visitor email visibility and conditions:
General Availability of Visitor Email Addresses
RB2B tracks and identifies website visitors and associates their email addresses, along with other contact attributes, to help businesses better understand and engage their audience. This data can be accessed through the RB2B platform. For a complete list of visitor details and contact attributes available, please refer to the product’s feature documentation related to visitor identification and available data.
Subscription Plan-Specific Email Visibility
While RB2B provides visitor email addresses, their visibility depends on your plan:
Starter Plan: Visitor email addresses are not included in the data visible through notifications or in the dashboard.
Pro & Pro+ Plans: Both plans enable the visibility of visitor email addresses through Slack notifications and the RB2B dashboard.
To access email addresses, you must be on the Pro or Pro+ plan. If you are currently on the Starter plan and require this feature, consider upgrading your subscription.
Additional Resources
To learn more details about visitor identification features and the visibility of email addresses, refer to the official RB2B product documentation, which explains the data available and how to best utilize these features within your plan. Related Topics:
Managing Subscription Plans in RB2B
Visitor Identification Features
Integrating RB2B with Slack for Notifications