Explore the intricacies of our data collection processes and gain insights into the precision and reliability of the data we provide.
23 articles
Reporting Erroneous Data
Data Collection and Accuracy Insights FAQsFrequently asked questions about RB2B's Data Collection and Accuracy Insights
LinkedIn Data FAQsFrequently asked questions about RB2B's LinkedIn Data
Geographical Location FAQsFrequently asked questions in relation to geographical location
Technological FAQsFrequently asked questions surrounding technological considerations
Visitor Data
Frequently asked questions regarding visitor data provided by RB2B.
I installed the script and went to my website. Why am I not seeing myself in the collected data?
What information do you collect from my website?
Why am I seeing duplicate profiles?
Why did I receive the profile of someone else in a household?
I got a notification about a profile at the same time as I visited my website but the profile wasn't me, what happened?
Do you provide the visitor's IP address?
How long does it take between a user's visit and when their profile shows up?
We don't use Slack, how can I see my visitors?
If a user has been identified but then chooses to opt-out of RB2B's database, what happens to their data?
Can I delete the profile of an identified visitor?
Can you tell if visitor visited multiple pages from our site?
Who owns the output data provided by RB2B?
Can I add my own data to information collected by RB2B's tracking script?
How can I configure RB2B to ensure it does not track my website visitors if they opt out of cookies through our cookie banner?
Why do referrer source URLs exclude UTMs?
How can I see the number of pages an identified visitor has viewed on my website?
What can cause the wrong profile to show up?
Can RB2B show the UTMs on a referring URL?