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Reporting Erroneous Data
Updated over 6 months ago

At RB2B, we value user feedback and provide mechanisms to report any perceived erroneous data. This helps us improve our platform's efficiency and effectiveness. While we cannot retroactively correct reported data, your reports are crucial for ongoing improvements. Note that missing information in some fields is expected and should not be reported as an error.

Methods to Report Erroneous Data

Via the RB2B Dashboard

  • Navigate to the profile in question and click the "View Details" button or the user's name.

  • Click the "Report Data Issue" button to open the reporting form.

Via Slack

  • In your Slack application, locate the profile and click the "Report Data" button at the bottom of the profile. This will open the reporting form.

Using the Reporting Form

  • Identify the Issue: Select the reason for the erroneous data, such as an incorrect LinkedIn URL, incorrect email address, incorrect user, or choose 'Other' to describe the issue.

  • Provide Context: After selecting the reason, you will be prompted to provide more details to assist our team in investigating the issue.

Your feedback is invaluable in helping us enhance the accuracy and reliability of RB2B. Thank you for contributing to our continuous improvement efforts.

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