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403 Error When Logging In
Updated over a month ago

If you encounter a 403 error when accessing the RB2B dashboard at https://app.rb2b.com, it indicates that your IP address has been flagged as suspicious by our security software. This often occurs when using a VPN or proxy service.

Steps to Resolve:

  1. Disable VPN/Proxy: Disable your VPN or proxy service and attempt to access the dashboard again.

  2. Check IP Address: Ensure that your current IP address is not associated with known suspicious activity.

  3. Clear Browser Cache: Sometimes clearing your browser cache can help resolve access issues.

If the problem persists after taking these steps, please contact our support team for further assistance. When reaching out, include details about your network setup and any relevant error messages to help us diagnose and resolve the issue more effectively.

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