Understanding Downgrades to the Free Plan on RB2B
RB2B provides straightforward processes for downgrading your subscription. This guide explains what happens when you switch to the free plan, as well as how billing and refunds are handled in the event of post-downgrade charges.
Immediate Downgrade Processing
When you select the free plan on RB2B, the downgrade is processed instantaneously. The moment your downgrade request is completed and confirmed, your free plan becomes active immediately. No further steps are required.
Handling Post-Downgrade Billing Issues
If you notice a charge after downgrading to the free plan, it may indicate that the downgrade request was not finalized or confirmed. It's important to ensure that you complete every step in the downgrade process to avoid such issues.
While RB2B generally upholds a no-refund policy, exceptions can be made in certain cases. For instance, if there has been minimal usage of credits since the subscription's renewal or at the time of downgrade request, you might qualify for a partial refund. The unused portion of your subscription could also be considered for refunds.
Prevent Common Errors
Always confirm the downgrade request to finalize the switch to the free plan.
Double-check your billing cycle dates to verify when charges are processed.
Related Topics
This guide aims to help you navigate the downgrading process smoothly while understanding your options in case of inadvertent charges or refund scenarios.