RB2B understands the importance of transparency when it comes to refunds. Below, we’ve outlined our refund policies, eligibility criteria, and expected processing timelines.

RB2B maintains a no refund policy for all subscription charges, including renewals, unless the charge occurred due to an error on our end. Users are responsible for managing their subscriptions, including cancellations, prior to the next billing cycle. Refunds will not be issued for unused time, partial billing periods, or forgotten cancellations.

If you believe a billing error occurred due to a mistake on RB2B’s part, please contact our support team. Validated errors will be refunded in accordance with the timeline outlined below.

If a refund is approved, it will typically appear on your original payment method (e.g., your credit card) within 5–10 business days. If you haven’t seen the refund after this period, we recommend contacting your financial institution for further clarification.

RB2B operates on a subscription model with auto-renewal enabled by default for customer convenience. If you no longer wish to continue your subscription, you must cancel it before the next billing date to avoid additional charges.

If you believe you were charged in error, contact support so we can investigate and, if applicable, issue a refund consistent with the above policy.

If you have any questions or concerns about a charge or a refund request, don’t hesitate to contact RB2B’s support team. We’re here to assist and ensure any billing concerns are addressed promptly and fairly.