Why did my Pitchlane integration shut off?
Why did my Pitchlane integration shut off?
If your Pitchlane integration has shut off unexpectedly, it may be due to an error returned to RB2B, prompting our system to disable it to prevent further requests that would result in errors.
Before reactivating your Pitchlane integration, please follow these steps:
Verify that the URL you have entered is correct.
Ensure that the recipient system is properly configured to receive the data.
Once these checks are complete, you can turn your Pitchlane integration back on.
Does the Pitchlane integration send profiles retroactively?
Does the Pitchlane integration send profiles retroactively?
No, the Pitchlane integration will only send net-new profiles that are identified the integration is successfully connected. Previously identified users will not be sent.