Does RB2B send repeat visitor data to Samplead?
Does RB2B send repeat visitor data to Samplead?
By design, RB2B only sends net-new profiles to your Samplead integration at the moment of identification. This means that if there is a returning visitor to your website or a new contact navigates around your website, we do not update the contact in Samplead with new information if their contact has been previously sent.
Why did my Samplead integration shut off?
Why did my Samplead integration shut off?
If your Samplead integration has shut off unexpectedly, it may be due to an error returned to RB2B, prompting our system to disable it to prevent further requests that would result in errors.
Before reactivating your Samplead integration, please follow these steps:
Verify that the URL you have entered is correct.
Ensure that the recipient system is properly configured to receive the data.
Once these checks are complete, you can turn your Samplead integration back on.
Does the Samplead integration send profiles retroactively?
Does the Samplead integration send profiles retroactively?
No, the Samplead integration will only send net-new profiles that are identified the integration is successfully connected. Previously identified users will not be sent.