OEM accounts must have a valid credit card on file before profiles can begin flowing into the account. This ensures usage can be properly tracked and reconciled at the end of each billing cycle.
Why a Credit Card Is Required
OEM usage is billed based on actual profile consumption. Rather than charging upfront, usage is calculated over the course of the month and reconciled at the end of the billing period.
Because usage is variable, a payment method must be on file before profiles can be delivered.
Until a credit card is added, the account will not receive any profiles.
How Monthly Usage Works
Profiles are delivered continuously once billing is enabled
Usage accumulates throughout the month
At the end of the billing cycle, total usage is reconciled and charged to the card on file
Invoices are generated automatically and available in the dashboard
There are no manual steps required once billing is set up.
How to Add a Credit Card
To add a credit card to your OEM account:
Log in to your dashboard
Click Account Details
Select Billing & Invoices
Add a valid credit card
Once the card is saved, profile delivery will begin automatically.
Important Notes
Only one active credit card is required
You can update or replace your card at any time
If a card becomes invalid or fails, profile delivery may pause until billing is resolved