Accounts subscribed to RB2B Pro have the ability to prevent coworkers from being identified and consuming credits.

By default, this setting is off, but it can be triggered on by visiting the Script page at https://app.rb2b.com/script and navigating to the Visitor Capture Settings.

RB2B will exclude visitor information for co-workers whose email addresses match the primary domain on which your script is installed. However, RB2B may still identify co-workers if they use a different email domain.

To enable this feature, toggle the setting on then click "Save."

Visitors who were identified before the Prevent Co-Worker Identification tool was released in October 2024—or during periods when the tool was turned off or not supported by your plan (such as RB2B Free)—will continue to be recognized when they return to the site.

The tool only applies to new visitors identified while it is active on a supported plan.