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Installing Your Tracking Script
Updated over a month ago

Installing your RB2B tracking script is straightforward. Follow these steps to ensure a smooth installation process and begin identifying and engaging with your website visitors.

Step 1: Navigate to the Script Management Section

To begin, go to the Script Management section in your RB2B dashboard. You can access it by clicking “Script” in your dashboard menu or by visiting https://app.rb2b.com/script.

Step 2: Add an Authorized Domain

Why Authorization Matters

RB2B requires domain authorization to ensure your tracking script runs exclusively on approved domains. This prevents unauthorized use, protecting you from data leaks and misuse of your credits by stopping others from copying the script and installing it on unauthorized sites.

To add an authorized domain:

  • In the “Code Script” section, locate and click the “Add a Domain” button at the bottom.

Step 3: Enter Your Domain

In the pop-up window that appears:

  1. Enter your domain where the RB2B tracking script will run.

  2. Click Save to apply your changes, or Cancel if you wish to discard them.

Examples:

  • rb2b.com authorizes the script to run on rb2b.com, www.rb2b.com, support.rb2b.com, etc.

  • support.rb2b.com authorizes the script only on support.rb2b.com.

  • www.rb2b.com authorizes the script only on www.rb2b.com.

This setup helps ensure the tracking script functions only on designated pages, supporting accurate data collection and secure lead tracking.

Step 4: Install the RB2B Tracking Script

RB2B offers a variety of installation guides tailored for different website platforms, including:

Visit Script Installation Guides for step-by-step instructions or access the general guide for manual installation if your platform isn’t listed.

If your website is built on a single-page application platform like React, Next, or Angular, please ensure that you have configured your installation so that the RB2B tracking script triggers on each page view as your user navigates through your site.

Step 5: Verify Your Installation

After installation, it’s recommended (though not required) to verify that the tracking script is functioning correctly.

  1. Verification Process
    Use the built-in verification tool by clicking the Test Script button next to the authorized domain. This will open a pop-up window displaying your site, where RB2B will confirm that the script is installed and operational.

    Important: Do not close this pop-up during the process, as this will interrupt verification.

  2. Troubleshooting
    If verification fails, refer to our Troubleshooting Guide for assistance.

Note: The script will automatically verify itself upon the first data transmission, so while manual verification is a useful step, it is not mandatory.

By following these steps, you’ll successfully integrate RB2B’s tracking script, enabling real-time visitor identification and unlocking valuable insights into your audience.

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