Resolving "Payment for this subscription requires additional user action before it can be completed successfully"
Overview
The message "Payment for this subscription requires additional user action before it can be completed successfully" appears when the payment system encounters an issue requiring extra authentication from your issuing bank. Without a valid method to complete this authentication, the transaction will fail. This error is commonly linked to local banking regulations or enhanced security protocols enforced by the bank.
Common Affected Regions
While this issue is more prevalent in certain regions due to regulatory or security policies, it can occur anywhere. For example, users in regions like South Asia may encounter it more frequently.
Resolution Steps
Option 1: Use a Different Credit Card
Try using another credit card, preferably from a different bank or a global financial institution.
Note: If the new card is issued by the same bank or one in the same region, the issue may persist. Using a card from a bank outside your local region could help.
Option 2: Use a Virtual Credit Card
Virtual credit cards provided by various online financial services can bypass regional restrictions or additional authentication requirements.
They work like standard credit cards and often provide other benefits, such as enhanced privacy and fraud protection.
Set up a virtual card following the provider's instructions to make your subscription payment.
Option 3: Contact Your Bank
If the above options don't work:
Reach out to your bank to inquire about the authentication process.
Ask about enabling international transactions or adjusting settings to facilitate online payments.
Additional Tips
Ensure that your credit card is enabled for international or online payments.
Double-check that the payment settings in your subscription account are updated and correct.
By following these steps, you can often successfully resolve authentication-related payment failures and complete your subscription upgrade.