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Salesforge FAQs

Frequently asked questions about RB2B's Salesforge integration.

Updated yesterday

Why did my Salesforge integration shut off?

If your Salesforge integration has shut off unexpectedly, it may be due to an error returned to RB2B, prompting our system to disable it to prevent further requests that would result in errors.

Before reactivating your Salesforge integration, please follow these steps:

  1. Verify that the URL you have entered is correct.

  2. Ensure that the recipient system is properly configured to receive the data.

Once these checks are complete, you can turn your Salesforge integration back on.


Does the Salesforge integration send profiles retroactively?

No, the Salesforge integration will only send net-new profiles that are identified the integration is successfully connected. Previously identified users will not be sent.

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