Everything you need to know about how RB2B's credits work.
18 articles
How RB2B Credits Work
Credit FAQs
Questions and answers related to RB2B's monthly credits and how they work.
Can I upgrade my plan if I run out of credits mid-cycle?
How can I check my current credit balance?
What happens if I don't use all my credits in a month?
How long is a credit valid for?
What happens to my credits if I downgrade my plan?
What is the difference between the monthly and annual subscriptions?
What happens when I reach my collection limit?
When does my billing cycle reset?
Can I get a prorated refund for unused credits if I cancel in the middle of my billing cycle?
Can I change my subscription from monthly to annual?
Can we exclude our own employees from being identified?
Overage FAQs
Questions and answers related to RB2B's credit overages and how they work.
How do I change my overage limit?
At what rate are overages charged?
How are usage overages calculated and billed?
Can I set a limit to avoid overages?
Can I set a limit to avoid overage charges?
How can I check the history of changes made to our overage limit?