Overview
A naked domain refers to a domain without any subdomain prefixes (e.g., [example.com](https://example.com) instead of www.example.com). Using a naked domain ensures comprehensive tracking across all subdomains of your website, which is essential for accurate analytics and lead detection. This guide explains how to update your domain to a naked domain within RB2B for tracking all subdomains. It also addresses whether there are delays in lead detection after the update.
Steps to Update to a Naked Domain
Follow these steps to update your domain to the naked domain and enable tracking on all subdomains:
Go to the Script page in your RB2B admin dashboard.
Add your root domain (e.g.,
[example.com](https://example.com)) as a new authorized domain.Activate the newly added naked domain to make it the primary authorized domain.
(Optional) Delete the previous subdomain-based domain (such as
www.example.com) if it is no longer required.
Once these steps are completed, tracking will automatically extend to all subdomains associated with the naked domain.
Lead Detection After Domain Update
Users may wonder if switching to a naked domain causes delays in lead detection. With RB2B, there should not be any delays, provided the script is accurately installed and remains active on your website. This ensures a seamless transition and continuous reporting of lead activity.
Common Troubleshooting Tips
Ensure you have correctly added and authorized the root domain to avoid tracking interruptions.
Verify that the RB2B script is actively installed on all website pages.
Check your dashboard settings to confirm the change to the naked domain status is reflected.