If you and your colleague have each created separate accounts for your business and are looking to merge them, we're here to assist. Currently, we don't offer an automated process for merging accounts directly through our platform. However, our support team is readily available to facilitate this process for you.
To initiate the account merger, please send an email to our support team at [email protected]. In your email, kindly include the following information:
The business name associated with each account.
The email addresses used to create both accounts (yours and your colleague's).
Your preference for which account you wish to retain. Typically, this would be the account with the active script that is currently collecting data.
Our team will guide you through the steps required to merge the accounts efficiently. We aim to make this process as smooth as possible for you.